Terms and Conditions
- Terms and Conditions
Terms and Conditions
Effective Date: November 1, 2017
Please read this print on demand AND RETURNS policy (this “pod policy”) carefully. By PLACING AN ORDER on www.jetsettees.com
(the “website”), you hereby agree to be bound by the terms and conditions of this pod policy, the website terms of SERVICE, and ANY other terms and policies incorporated therein by reference (COLLECTIVELy, tHE “TERMS”). If you do not agree to all of the terms, YOU MUST NOT place an order. Dilascia America LLC d/b/a Jetset Tees (“we”, “us”, or “jetset Tees”) may change this pod policy at any time and for any reason by posting the revised pod policy on this page. we encourage you to check this page frequently for any changes to this pod policy. if you do not agree with ALL of the changes, you must cease placing orders with jetset TEES.
I. Stock Products and Customized Products
Through the Website, you can place orders for Stock Products and/or Customized Products (individually and collectively “Products”). By “Stock Products,” we mean Products that are printed to your order featuring text and icons pre-determined by us. While you select the color, quantity, and size of Stock Products that you order, you cannot customize the text or icons depicted on Stock Products. By “Customized Products,” we mean Products that are printed to your order featuring a combination of text and/or icons chosen by you from a selection of options that we provide. You also may be able to designate specific text to be depicted on Customized Products. Therefore, you select the color, quantity and size of Customized Products, as well as the text and icons to be depicted on the Customized Products (within a range of options and parameters provided by JetSet Tees).
II. Order Cancellations, Returns and Exchanges
Once you place an order to purchase Products from JetSet Tees, we manufacture the Products and fulfill your order. You acknowledge and agree that your order directs us to make what you, as the customer, want to receive. Once we begin processing your order, we CANNOT guarantee that your order can be canceled.
In addition, due to the print on demand, or “made to order,” nature of the Products, JetSet Tees does not offer any refunds. We do offer returns for Website credit or Product replacement, but only when we determine, in our sole discretion, that (1) the item is damaged or has a manufacturing defect, or (2) JetSet Tees otherwise made an error in fulfilling your order (for example, we sent you the incorrect Product or size).
If you believe that you are entitled to a return for a Website credit or Product replacement due to one of the reasons stated above, please send us an email at firstname.lastname@example.org. You may need to provide us additional information (such as a picture of the relevant Product or other details) for us to assess your request. All requests for returns for Website credit or Product replacement must be received by JetSet Tees within 14 calendar days after your Product order is delivered to you.
If your request is approved, we will send you a shipping label by email to return the Product approved for return (“Returned Products”). If you print and use the shipping label we provide to return the Returned Product, you will not be responsible for the associated shipping charges.
Once we receive the Returned Product and confirm it is eligible for return, we will send you a code for a Website credit. You can use that credit to re-order a replacement of the Product you initially ordered, or to order a different Product from the Website. Please note that if you apply the credit to the purchase of a different Product, the credit may not cover the full cost of that Product, in which case you will be responsible for paying the difference at the time you place the order.
Depending on when we receive your Returned Product at the designated facility, your shipping address, and the amount of time it takes to manufacture the replacement Product that you want, the shipping and delivery time for your replacement Product may vary. Please check the Website for any estimated production and shipping times for the applicable Products.
III. Product Descriptions and Disclaimers
All Product features, content, specifications, and prices described or depicted on the Website are subject to change at any time without notice. Certain measures, customizations, and similar descriptions are approximate and are provided for convenience purposes only. We make reasonable efforts to accurately display the attributes of our Products, including the applicable colors, fonts, and icon sizes; however, the actual colors, fonts and icons you see on the device you use to access the Website will depend on your device and its systems, and we cannot guarantee that your device will accurately display such Product attributes. Colors, fonts and icon sizes depicted in Product mockups on the Website may vary from those of the actual finished Product. The inclusion of any Products on the Website at a particular time does not imply or warrant that these Products will be available at any time.
We attempt to ensure that information on the Website is complete, accurate, and current. Despite our efforts, the information on the Website may occasionally be inaccurate, incomplete, or outdated. We make no representation as to the accuracy, completeness, or currency of any information on the Website. For example, Products included on the Website may be unavailable, may have different attributes than those listed or depicted or may actually carry a different price than that stated on the Website. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm Product orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a Product. We reserve the right, without prior notice, to limit the order quantity on any Product and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any Product order.
EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, JETSET TEES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND THE WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT OF APPLICABLE LAW, JETSET TEES, ON BEHALF OF ITSELF AND ITS PARENT(S), SUBSIDIARIES, RELATED COMPANIES AND ANY OF THEIR RESPECTIVE MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS AND SERVICE PROVIDERS, HEREBY DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES THAT THE PRODUCTS WILL OTHERWISE MEET YOUR SATISFACTION OR REQUIREMENTS.
IV. Your Content
The Website may permit you to customize certain Products by submitting certain content, including textual content (“Content”). You are solely responsible for all Content that you submit to the Website. You agree that you will not submit any Content incorporating any third party trademarks or copyrighted subject matter.
In addition, you agree that JetSet Tees shall have the right (but not the obligation) to remove, to limit access to, and/or to refuse to accept, publish, or fulfill any Customized Product order using any Content that we, in our sole discretion, determine: (i) to be amoral, hateful, scandalous, obscene, excessively violent, or otherwise objectionable, generally offensive, or in bad taste; or (ii) to constitute, or to be likely to constitute, an infringement, misappropriation, or other violation of the intellectual property or other proprietary rights of any third party. Any determination made by JetSet Tees in these respects is final and binding.